Daytrove

Daytrove by Doon Apps

Delete your Daytrove account

You can delete your Daytrove account and the data linked to it in the app, or ask us by email without the app. This page explains both, and what we delete and keep.

Option 1

Delete in the app

  1. Open Daytrove and go to Settings.
  2. Under Data, tap Delete account.
  3. Read what will be deleted, type DELETE and tap Delete my account.
  4. If we ask, enter the 6-digit code we email you. It confirms the request is yours.
  5. The app shows the date your account will be deleted.

Option 2

Delete without the app

You do not need to install Daytrove to do this.

  1. Email hello@daytrove.app from the email address on your Daytrove account, with the subject "Delete my account". Writing from that address is how we confirm the request is yours.
  2. We reply to tell you the date your account will be deleted.

What happens next

  • Your account is deleted at our first nightly clean-up after 7 days.
  • Until then nothing is removed. Syncing pauses on all your devices, but you can still see and export your data.
  • Changed your mind? Tap Cancel deletion on Home or in Settings before that date.
  • We email you when the deletion is finished.

What we delete

  • Your account, profile, goals and sign-in methods
  • Every health reading synced to Daytrove: steps, heart rate, sleep, workouts, weight and the rest
  • Everything you logged, including water, food, habits and reminders
  • The daily and weekly totals worked out from your data
  • Your devices, sessions, pending sign-in codes and export files

What we keep, and for how long

  • Backups: Cloudflare keeps restore points of our databases, and we keep a copy of the databases made before each server update. Both are deleted within 30 days.
  • Service logs: up to 7 days.
  • Crash reports: up to 90 days, only from builds where crash reporting is on.
  • Security log: 12 months. We remove your account id, device id and other details from its entries straight away, so they show only what happened and when.

What stays outside Daytrove

  • Data in Apple Health, Health Connect, Samsung Health or other apps, including weigh-ins you chose to save there. Manage it in those apps.
  • The copy on your device. Uninstall the app to remove it. If you used the web app, clear its site data in your browser.
  • Export files you already downloaded.

Delete some data and keep your account

  • Swipe away a water entry or a weigh-in. It disappears from your devices, and our servers mark it as deleted. It is fully removed when you delete your account.
  • Stop new health data from being read by removing access in Apple Health or Health Connect. Readings already synced stay until you delete your account.

Questions

Email hello@daytrove.app. If you are not satisfied with our reply, write to our grievance officer: Pankaj Singh (hello@daytrove.app).

How long we keep data, in the privacy policy